CLEARANCE ON EVERYTHING IN THE ONLINE SHOP

Shipping & Local Pickup

These policies have one simple goal: to make you happy! They are designed to fully inform you, and to maximize the likelihood that you receive your purchase from MIX in its original, beautiful condition, in a timely way, and without headaches! Please review the various shipping and local pickup policies, below, prior to making a purchase.

Also see: Shop Policies and Terms & Conditions. And feel free to contact MIX if you have any questions.


SUGGESTIONS FOR SELF-SHIPPING

It’s easy to request a shipping quote from, and to arrange shipping with the carrier MIX has used for years: Plycon Group. Click here for Plycon’s online quote request form. All the info you need to complete the form is in the product listing, the MIX pickup location and contact info is here, and while the form requests a weight, it is optional, but you are welcome to contact me for an estimated weight. “Blanket Wrap” has been used for all of the items Plycon has delivered to MIX customers within the U.S. While we can only suggest (no guarantees implied), Plycon has been a reliable choice for MIX for shipping valuable vintage and mid-century furniture items.

You are free to use any carrier of your choice, especially for medium-sized and smaller pieces. Please keep in mind that MIX does not arrange for, or provide packing of self-ship items.

Once your arrangements are complete, have your carrier contact MIX to schedule the pickup from the shop.


WHEN MIX HANDLES SHIPPING …

SHIPPING LOCATIONS

MIX Vintage ships within the contiguous United States only. Shipping services to international locations, U.S. territories, Alaska, Hawaii, P.O. boxes, APO/FPO addresses, and coastal locations requiring ferry transport are not provided by MIX Vintage.


SHIP-TO ADDRESS

MIX Vintage -only- ships to the shipping address listed in the payment notification that Paypal sends to MIX once your purchase is complete. Paypal does not allow changes to the shipping address on a completed purchase. Not an issue 99% of the time, but if you want your items shipped to an address other than your billing address, be prepared to provide both addresses at checkout. There is no way to go back later to add or make a change. The shipping address you provide must be valid, of course. (see “Shipping Locations”, above) Please feel free to contact MIX before you make a purchase if you have questions.


LARGE FURNITURE ITEMS **

Larger furniture items are sent to you via White Glove freight service, fully insured by the carrier against damage or loss during transit. With White Glove service your items are handled by professionals, packaged with care, carried into your home at delivery, and any packaging refuse is removed. A phone number to schedule delivery is required.

MIX Vintage -only- ships to the shipping address received from Paypal (see “Ship-To Address”, above).

Transit time is estimated to be 3-6 weeks, depending on if the item is going across the country, or up/down the East coast. Please note that factors out of our control, such as carrier issues and inclement weather, can delay delivery.

After transit, the shippers will call you to schedule delivery. MIX stays in touch until delivery is confirmed.


SMALLER ITEMS **

Smaller items are sent to you fully insured via Fedex Ground or USPS Priority Mail. A phone number is required per both carriers. A signature at delivery is -required- for items costing over $395.

MIX Vintage -only- ships to the shipping address received from Paypal (see “Ship-To Address”, above).

Transit time is usually 5-10 days. Please note that factors out of our control, such as carrier issues and inclement weather, can delay delivery. Items are packaged using clean and sturdy recycled materials. Online tracking information will be provided. MIX stays in touch until delivery is confirmed.


** REMINDER FOR ALL SHIPMENTS

For any shipment large or small (1) always retain shipping materials, packaging and all paperwork, (2) take several photos of anything amiss with your shipment, (3) notify MIX within 24 hours of receipt of your purchase in the unlikely event that something is damaged in transit.

Please contact MIX if you would like more information about the insurance coverage on your items.


LOCAL PICKUP

This policy has one simple goal: to make you happy! The detail provided is to fully inform you, and to maximize the likelihood that the items you purchase from MIX get to you as quickly as possible so that you can enjoy them as soon as possible!

Please contact MIX -before- making a “local pickup” purchase to ensure that MIX can accommodate your preferred pickup date. MIX is open Wednesday thru Saturday from 11a.m. to 5p.m., and Sundays noon to 5p.m..

If “local pickup” is chosen at checkout, the purchase must be retrieved from MIX Vintage, 200 District Drive #002, Asheville, NC, within 10 business days of your online purchase unless we make different mutually agreeable arrangements. MIX Vintage does not arrange or provide delivery, shipping or packing for these items. When checking out on Paypal, leave “shipping address the same as billing” checked. It is not needed in this case; wherever you shop online, please be protective of your personal information.

Until you make the pickup, MIX will treat your item(s) with the same loving care that all the MIX collection receives, but retrieval as soon as possible is recommended. Once your online “local pickup” purchase transaction is complete and payment is received, MIX Vintage is not liable for the item(s) purchased including for accidents, theft and events beyond our control that could result in damage to or loss of your item(s).

“Local pickup” items not retrieved within 10 days of their online purchase will begin accruing a handling fee of $4 per day per item on the 11th day. Fees will be due before or at the time of pickup.

“Local pickup” purchases not retrieved within 30 days are considered abandoned; on the 31st day, ownership will revert back to MIX Vintage, the item(s) will be returned to inventory, and a per-item 25% restocking fee + the accrued per-item $80 handling fee will be charged to the buyer. Any remaining balance of the price paid for the item will be credited back to the buyer via Paypal.

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